Knowledge Mapping

Understand the Knowledge Mapping

Knowledge Mapping is a technique to help organizations identify the knowledge required to perform the work of the business, understand where that knowledge resides, and uncover knowledge gaps or bottlenecks that may impede successful operations.

However, a good knowledge map is based on a detailed, accurate process map that describes the steps involved in performing certain work. This means that less process-oriented organizations that lack process documentation may struggle to look at knowledge flow through the lens of traditional knowledge maps.

A Knowledge Map is the intellectual infrastructure for KM initiatives. The basis for one consists of multiple taxonomies for content repositories dynamic categorisation of people their expertise and the communities they belong to and finally a set of taxonomies for the variety of tasks that are performed within and by the company communities.

Innovitro's Knowledge Mapping

Innovitro's process in knowledge mapping combines the best of process from French Knowledge Management Club and APQC Knowledge Mapping initiatives. Our Knowledge Mapping process delivers the following benefits.

  1. It denotes the essential knowledge in conducting business routines in graphical representative way.
  2. It identifies the flow of knowledge from whom or what systems to whom or other systems.
  3. It classify the urgency and criticality of the knowledge necessary to do planning or knowledge retention and replacement.
  4. It identify the knowledge gap which lead to a plan on how to narrow down the gap.
Output Knowledge Mapping

Next Steps...

Mapping the knowledge create the catalog and identify the core necessity of knowledge that are critical to company's operation. Contact us to have us help you map out and plan on how we can retain and manage these critical knowledge with the organization